Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your home decor and furniture; if an item doesn't fit your space, you can return it within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing